Frequently asked questions answered to ensure you have smooth shopping experience with us.

Shipping

No, we currently don't ship overseas. Stay tuned for more updates

It depends on where you are. Orders will take upto 4 business days to arrive.

We use our fleet to deliver your orders safely.

Product

We always aim for make sure our customers love our products, but if you do need to return an order (return may not be applicable for certain products - Please check return policy), we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

800-ITSGLU

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